Customer Service Executive

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a valued team member at IStarmark, you will play a crucial role in addressing patients" concerns regarding their accounts and billing matters. Your responsibilities will include negotiating and providing support in the collection of outstanding debts. Additionally, you will be tasked with effectively communicating billing policies, procedures, and account specifics to patients over the phone. IStarmark, established in 2000, specializes in US healthcare products and services. Our primary objective is to assist customers in enhancing their financial performance by offering technology, services, consulting, and analytics. Our organization boasts a robust Product Development team in conjunction with the RCM Services team, totaling over 1300 employees and steadily growing. Joining our team provides a unique opportunity to participate in the creation of innovative products, a pursuit that many tech enthusiasts aspire to. Engaging in our product development life cycle offers the prospect of long-term implementation of ideas, the chance to enhance existing solutions, and the excitement of tackling intricate healthcare-related challenges. Given the vital role of RCM services for healthcare providers in the US, our emphasis lies in the value we deliver. At IStarmark, we are committed to providing unparalleled support and expertise to our clients, setting us apart from the competition.,

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