Posted:20 hours ago|
Platform:
On-site
Full Time
We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with queries, resolving issues, and ensuring a smooth customer experience. This role is ideal for fresh graduates or individuals starting their career in customer support.
* Handle customer queries via phone in a professional and timely manner.
* Provide accurate information about products and services.* Resolve customer complaints and escalate issues to senior teams when necessary.* Maintain records of customer interactions, comments, and complaints.* Ensure customer satisfaction by delivering excellent service.* Collaborate with team members to improve processes and customer experience.
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