Posted:4 hours ago|
Platform:
Work from Office
Full Time
Front Desk handling walk in customers and calling for updates, business and sales
Job Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.Provide detailed information about products, services, and policies.Resolve customer complaints and issues, ensuring a positive experience.Process customer orders, returns, and exchanges.Track and follow up on customer feedback to ensure satisfaction.Maintain accurate records of customer interactions in CRM software.Identify opportunities to improve customer service processes and contribute to team goals.Stay up to date on product knowledge and company policies.
Paras Electronics
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