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Paisabazaar
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Customer Service Executive

Customer Service Executive

Paisabazaar

2 - 6 years

0 Lacs

haryana

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer service communication problem solving record keeping team coordination feedback gathering

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative at Paisabazaar.com, you will play a crucial role in ensuring customer satisfaction and enhancing their experience with our platform. You will be responsible for responding to customer queries promptly and professionally through phone, email, and chat channels. Your primary objective will be to resolve customer issues in a timely manner, maintaining a high level of professionalism throughout the interaction. In this role, you will be expected to keep detailed records of all customer interactions, ensuring that all relevant information is accurately documented. Additionally, you will collaborate closely with internal teams to ensure that customer issues are effectively addressed and resolved, providing a seamless experience for our users. Furthermore, you will be gathering valuable feedback from customers and using this information to suggest improvements to our customer service processes. Your insights and recommendations will be vital in helping us enhance our services and deliver an even better experience to our customers. Join us at Paisabazaar.com, India's largest online marketplace for financial products, where we are dedicated to making personal finance decisions easy, transparent, and convenient for individuals across the country. With over 30 million customers and a commitment to simplifying complex financial decisions, we strive to provide the best possible service to our users. If you are passionate about customer service and want to be part of a dynamic team that values innovation and excellence, we would love to have you on board.,

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Paisabazaar

Financial Services

Gurugram

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Customer Service Executive