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IGP.com
Customer Service Executive

Customer Service Executive

IGP.com

0 years

0 Lacs

Mumbai, Maharashtra

Posted:1 day ago| Platform:

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Skills Required

Customer service English Administrative experience Typing In-person Phone etiquette Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns and issues. Provide excellent customer service by listening actively, empathizing with customers' problems, and offering solutions. Meet performance targets for call handling time, resolution rates, and first-call resolution. Desired Candidate Profile Excellent communication skills in English language (written & spoken). Strong problem-solving skills with attention to detail. Job Types: Full-time, Permanent, Fresher Pay: ₹18,573.22 - ₹25,517.90 per month Benefits: Health insurance Schedule: Day shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Language: English (Preferred) Work Location: In person Expected Start Date: 11/06/2025

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