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HealthIndia Insurance TPA Services
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Customer Service Executive

Customer Service Executive

HealthIndia Insurance TPA Services

0 - 1 years

0 - 1 Lacs

mumbai navi mumbai

Posted:9 hours ago| Platform:

Apply

Skills Required

customer handling inbound process inbound customer service customer care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidates,

Greetings from HealthIndia Insurance TPA Service Pvt. Ltd.

Company Profile -

For more details kindly go through company website: https://www.healthindiatpa.com

Companys Address:

HealthIndia Insurance TPA Services Pvt. Ltd.

Sigma IT Park, Office No - 805, 8th Floor

Plot No : - R-203 and R - 204, TTC Industrial Area,

Rabale Navi Mumbai - 400701

Customer Services Department

Role & Responsibilities:

Handle a high volume of inbound and/or outbound calls in a timely and professional manner.
Identify customer needs, clarify information, and provide appropriate solutions.
Manage and resolve customer complaints efficiently and courteously.
Maintain accurate records of customer interactions and transactions in the CRM system.
Follow communication scripts, policies, and procedures as provided by the company.
Escalate complex issues to supervisors or relevant departments when necessary.
Meet performance targets related to call handling, customer satisfaction, and service quality.
Provide feedback on recurring issues or process improvements.

If Interested, Kindly share CV on email id - roshni.rajbhar@healthindiatpa.com or contact us at - 8976760612

Roshni Rajbhar,

HR Team,

roshni.rajbhar@healthindiatpa.com

8976760612

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