Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
GROWNEXT CONSULTANCY SERVICE
>
Customer Service Executive

Customer Service Executive

GROWNEXT CONSULTANCY SERVICE

1 - 3 years

|

1 - 3 Lacs

Posted:20 hours ago| Platform:

Apply

Skills Required

customer support customer satisfaction customer queries handling customer queries customer service handling escalations customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

Handle inbound and outbound customer calls, emails, and chats professionally and efficiently.
Resolve customer queries, complaints, and issues within defined timelines.
Maintain accurate records of customer interactions and follow up for timely resolution.
Coordinate with internal departments to ensure seamless customer service delivery.
Provide information about products, services, and offers to customers.
Identify and escalate complex issues to the concerned department or senior management.
Strive for first contact resolution and maintain customer satisfaction levels.
Meet daily/weekly performance metrics such as call quality, response time, and customer feedback.

Preferred Candidate Profile

Graduate in any discipline (freshers or experienced candidates may apply).
Excellent verbal and written communication skills in English (and regional language, if applicable).
Strong listening, problem-solving, and interpersonal skills.
Basic computer proficiency and ability to work with CRM or support tools.
Positive attitude, patience, and ability to handle pressure or difficult customers professionally.
Prior experience in a customer support, call center, or BPO role will be an added advantage.
Flexible to work in shifts, weekends, or rotational schedules if required.

More Jobs at GROWNEXT CONSULTANCY SERVICE

Customer Service Executive

hyderabad

INR 1 - 3 Lacs

Recruiter

hyderabad

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

GROWNEXT CONSULTANCY SERVICE

RecommendedJobs for You

Customer Service Executive

chennai

Customer Service Executive

india

Customer Service Executive

GROWNEXT CONSULTANCY SERVICE

hyderabad

Customer Service Executive

bengaluru

Customer Service Executive

JEC Adiuvo India Pvt Ltd

bengaluru

Customer Service Executive

Illusion Dental Laboratory

mumbai metropolitan region

Customer Service Executive

Fastech S&s India

visakhapatnam

Customer Service Executive

Sterling-outsourcing

powai, mumbai, maharashtra

Customer Service Executive

Kingston Solution

wanowrie, pune

Customer Service Executive

Imaginators Try Going Beyond

gurugram