Customer Service Executive

0 years

3 - 6 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Application Link:

https://goodspace.ai/jobs/Customer-Service-Executive?id=28410&source=campaign_Indeed-tulika_cse-28410

Role Overview:

As a Customer Service Executive, you will be the first point of contact for walk-in customers. You’ll guide them through financial solutions, help with documentation, and ensure they have a smooth experience with us.

What You’ll Do:

  • Welcome and assist customers at the branch
  • Understand customer needs and recommend suitable financial products
  • Help check eligibility for products like invoice discounting
  • Support customers in filling out forms and collecting KYC documents
  • Answer questions about services and application status
  • Coordinate with sales, credit, and operations teams
  • Ensure all work complies with company policies and guidelines
  • Collect feedback to improve customer service

Application Link:

https://goodspace.ai/jobs/Customer-Service-Executive?id=28410&source=campaign_Indeed-tulika_cse-28410

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Schedule:

  • Day shift

Work Location: In person

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