Customer Service Executive - English & Hindi

0 - 3 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Service (Voice) Work From Home (Day Shift)

We are looking for dedicated and customer-focused individuals to join our team as Inbound Customer Service Representatives (Voice).

Key Responsibilities:

  • Handle inbound calls and assist customers with queries, requests, or complaints.
  • Provide accurate information about products/services.
  • Ensure high levels of customer satisfaction by offering prompt and effective solutions.
  • Maintain call quality, follow scripts/processes, and adhere to company guidelines.

Who can apply ?

  • Freshers

    are welcome -

    Graduation

    is Mandatory
  • 6 to 12 months of

    experience

    in a customer service or voice process preferred -

    Undergrads

    are also eligible.
  • Excellent communication skills in

    English & Hindi

Technical Requirements (Mandatory):

System: Core i5 7th Gen or above, with at least 8 GB RAM

Internet: Minimum 20 Mbps stable connection

Camera: Must be functional and always ON during work hours

Headset: Noise-cancelling ISB-compatible headset (Suggested Brand: Big Passport)

UPS: Required for uninterrupted power supply

EDR Installation: Mandatory (company-provided software)

Salary Structure

Freshers: CTC : 18,400/month & Take Home: 14,000+ approx.

Experienced: CTC : 23,000/month &Take Home: 19,000+ approx.

If you meet the above criteria and are ready to start a career in customer service, wed love to hear from you!

tejaswinihr.axisservices@gmail.com

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