Customer Service Executive

1 - 2 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic and customer-oriented Sales Executives to join our dynamic retail team at Seematti Textiles. The role involves assisting customers, promoting textile products, and delivering excellent service to enhance the overall shopping experience.

Key Responsibilities:

  • Greet customers and provide a warm, welcoming experience
  • Understand customer requirements and help them choose the right products
  • Promote and sell textiles and fashion products, including sarees, salwars, menswear, kidswear, and accessories
  • Meet daily and monthly sales targets set by the management
  • Ensure proper product display, shelf arrangement, and stock availability
  • Handle billing and assist with exchanges/returns
  • Provide information on offers, promotions, and new arrivals
  • Maintain store cleanliness and visual merchandising standards
  • Collect customer feedback and report any issues or suggestions
  • Work as part of a team to meet overall store goals

Requirements:

  • Minimum 1–2 years of experience in retail sales (experience in textile retail is an advantage)
  • Strong communication and interpersonal skills
  • Customer-focused with a pleasant personality
  • Willingness to work on weekends and public holidays
  • Basic computer and billing system knowledge
  • Minimum Qualification: Plus Two / Graduate

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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