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Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Job Timing: 2PM to 9PM
  • Calling patients, explaining them about services Asha Neuromodulation clinic provides, Answering patient queries.
  • Following up on inquiries that are made by patients through calls and emails
  • Acquire good knowledge on services provided by Asha Neuromodulation clinic during training period to address questions during the calls to answer patient queries.
  • Setting up face-to-face appointments between patients and doctors
  • Updating and maintaining the data of calls and patients you interacted with
  • Customer Relationship Management.
  • Working closely with the marketing team and updating them about the patient interactions
  • Submitting daily call and patient report to the respective managers
  • Managing Online Appointments for doctors
  • Follow up on marketing leads

Skills:

  • Excellent English, Hindi and Telugu communication skills
  • Completion of Graduation or Diploma
  • Proven experience call handling, email drafts creation, time management
  • Analytical and Problem-solving skills

Job Type: Full-time

Pay: ₹25,000.00 per month

Schedule:

  • Evening shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Available to work from 2pm to 9pm?

Experience:

  • Customer service: 3 years (Required)

Language:

  • English (Required)
  • Hindi (Required)
  • Telugu (Required)

Work Location: In person

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