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Job Description

Key Responsibilities: Handle incoming customer calls, emails, and messages promptly and professionally. Address customer inquiries, complaints, and service requests efficiently. Schedule and coordinate cleaning teams according to client requirements. Monitor daily work assignments and update schedules as needed. Prepare and send accurate invoices to clients. Maintain records of issued invoices and payments received. Maintain customer and service records in the internal system. Generate daily, weekly, and monthly reports as needed. Support operational team with various administrative tasks. Requirements: Proven experience in customer service Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficient in MS Office (Word, Excel, Outlook); experience with CRM software is a plus. Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: From ₹12,000.00 per month Work Location: In person Application Deadline: 30/06/2025

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