Customer Service Coordinator

0 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Coordinators are in charge for coordinating customer service representatives. Oftentimes, these professionals are required to go that extra mile to make sure customers are satisfied and remain loyal. Typical duties of a Customer Service Coordinator are recruiting and hiring staff, identifying training needs, engaging customers, developing customer service policies and procedures, solving escalated customer issues, motivating employees, analyzing reports and statistics, and finding ways to increase the level of customer service their organization is providing.

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