Customer Service Coordinator

As a full-time Customer Service Coordinator at JAS Infotech in Madurai, your role will revolve around ensuring customer satisfaction by providing support, addressing queries, managing communications, resolving complaints, and enhancing the overall customer experience. You will collaborate closely with technical support teams to deliver effective solutions and maintain records of customer interactions. Key Responsibilities: - Provide customer support and ensure customer satisfaction - Manage customer communications and address queries - Resolve complaints and enhance the overall customer experience - Collaborate with technical support teams to deliver effective solutions - Maintain records of customer interactions Qualifications Required: - Customer Satisfaction, Customer Support, and Customer Experience skills - Strong Communication skills - Proficiency in Customer Service practices - Excellent problem-solving and multitasking abilities - Ability to work on-site in Madurai - Prior experience in a customer service role is a plus - Bachelor's degree in Business, Communications, or related field is preferred,