Customer Service Associate/ Sr. Associate

1 - 3 years

1 - 3 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Note:

About the Role:

energetic and customer-focused professionals

Reference Code:

Location:

Role & responsibilities

  • Engage with global customers via

    calls, emails & chat

    (blended process)
  • Provide quick, clear, and professional resolutions to customer queries
  • Maintain accurate records and ensure top-notch service quality
  • Collaborate with internal teams to ensure seamless customer support
  • Consistently meet performance and quality metrics

What Were Looking For:

  • Minimum

    1 year of international BPO experience

    (Voice / Blended)
  • Excellent English communication

    both verbal & written
  • Strong problem-solving & multitasking skills
  • Willingness to work in

    night/rotational shifts

    (Graveyard)
  • Graduate or undergraduate with relevant experience

Aditi.yargal@wns.com

Happy Apply!!!!

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