Customer Service Associate in Mumbai

Key Responsibilities

• Address and resolve customer inquiries and issues promptly and effectively.
• Maintain accurate records of all customer interactions.
• Collaborate with other departments to resolve complex problems and provide comprehensive solutions.
• Follow up with customers to ensure their satisfaction and foster positive relationships.
  

About Company: DavaNinja is a Mumbai-based healthcare platform. The company aggregates pharmacies under one platform to simplify medicine purchases, ensuring a one-stop solution for medicine purchases so that customers can always find their medicines. Our remarkable growth: The company has witnessed tremendous growth within a year of launch, having already 75,000+ app downloads and over 1Lakh+ visitors to their site who are searching for medicines. Expanding horizons: DavaNinja is thrilled to announce the launch of our medicine delivery service, initially catering to selected areas including Bandra, Khar, and Santacruz. This strategic expansion, in partnership with expert pharmacies, underscores our commitment to providing convenience and accessibility to pharmaceutical products, all while ensuring the utmost quality and reliability of our services. At DavaNinja, we remain steadfast in our pursuit of revolutionizing the pharmacy market, one prescription at a time.