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Food Hub Software Solutions
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Customer Service Associate

Customer Service Associate

Food Hub Software Solutions

1 - 6 years

|

2 - 7 Lacs

Posted:21 hours ago| Platform:

Apply

Skills Required

inbound voice process communication skills international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Experience Associate / Sr. Associate

Shift - Rotational Shift

Work Mode - Work From Office

Minimum yrs of exp - 1 yr

Key Responsibilities

Provide excellent customer service and handle client queries professionally.
Identify common customer issues and suggest process or product improvements.
Support customers in vulnerable situations with empathy and clarity.
Act as first-line support and coordinate with internal teams for quick resolutions.
Handle technical queries and guide clients on using Foodhub products.
Prioritize, document, and escalate customer feedback or feature requests.
Manage complaints fairly and ensure customer satisfaction.
Mentor new joiners and help maintain a strong customer-focused culture.

To Apply:

Share your CV on WhatsApp: 9600330258

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Food Hub Software Solutions

Food Technology

Culinary City

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