Customer Service Associate

Skill required: Retirement Solutions - Data Entry Services
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • Responsible for Pre-screening, Data Entry, Receipting and Following up on requirements for a Life Insurance Policy. Strict adherence to non-disclosure of client information by preserving client confidentiality. • Performs business processing transactions related to Life Insurance Policy Issuance. • Responsible for checking the accuracy and completeness of the policy information based on predefined quality review checkpoints and guidelines. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation Process of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.
What are we looking for? • Bachelor’s degree • Experience in the US Life Insurance industry • Open core Night shifts based on business requirements • Good verbal & written communication skills • Good typing skills and attention to detail. • Good time management skills • Ability to work independently 2+ years of experience in US Life Insurance Services domain
Roles and Responsibilities: • Responsible for Pre-screening, Data Entry, Receipting and Following up on requirements for a Life Insurance Policy. Strict adherence to non-disclosure of client information by preserving client confidentiality. • Performs business processing transactions related to Life Insurance Policy Issuance. • Responsible for checking the accuracy and completeness of the policy information based on predefined quality review checkpoints and guidelines. • Send emails to a Brokerage Agency, business entity or customer to inquire about or gather information to complete a business transaction. • Update existing agent record if needed