10024 Customer Satisfaction Jobs - Page 43

1. Cluster Logistics Operations Management - Oversee day-to-day logistics operations for the cluster, ensuring all activities are aligned with company standards and operational goals. - Collaborate with the Cluster Leadership team to create and implement strategic initiatives aimed at optimizing logistics performance. 2. KPI Establishment and Monitoring - Develop, monitor, and report on key logistics KPIs, including:- Order vs Execution Rate – Ensure alignment between customer orders and delivery execution. - TAT (Turnaround Time), OTIF (On Time in Full), and Customer Service Metrics to measure service level achievements. - Use data-driven insights to improve process efficiencies and ensure ...

Handle inbound/outbound calls and queries related to airline bookings, cancellations, rescheduling, baggage, check-in, and other travel-related concerns. Provide accurate and timely information to customers while ensuring high levels of customer satisfaction. Maintain proper documentation of customer interactions in the system. Resolve customer complaints effectively and escalate issues when necessary. Adhere to company policies and standard operating procedures. Required Skills & Qualifications: Minimum HSC (12th Pass) / Graduate from a recognized institution. Good communication skills in English and Hindi. Ability to handle pressure and multitask. Prior experience in an airline or travel p...

Sansera Engineering is seeking a highly motivated and detail-oriented Quality Management System (QMS) and Customer Quality Auditor to join our team. The successful candidate will be responsible for the development, implementation, and maintenance of QMS practices, ensuring compliance with internal and external standards, and conducting customer audits. This role is crucial in maintaining our commitment to quality and customer satisfaction across all services and products. Key Responsibilities: Develop, implement, and maintain the Quality Management System (QMS) in compliance with industry standards (e.g., ISO 9001). Conduct regular audits of the QMS to ensure compliance with established proc...

Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected segment network expansion in respective territory. Visiting and maintaining healthy relationship with approved customer. Visit to new .segment and customers for generating business leads Identification of potential key accounts and industries for business development. Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected. Segment network expansion in respective territory. Visiting and maintaining healthy relationship with appr...

Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected segment network expansion in respective territory. Visiting and maintaining healthy relationship with approved customer. Visit to new .segment and customers for generating business leads Identification of potential key accounts and industries for business development. Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected. Segment network expansion in respective territory. Visiting and maintaining healthy relationship with appr...

Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected segment network expansion in respective territory. Visiting and maintaining healthy relationship with approved customer. Visit to new .segment and customers for generating business leads Identification of potential key accounts and industries for business development. Identification of potential market ,sales cum service to customer Creation of strong .segment network by appointing potential distributors and ensuring projected. Segment network expansion in respective territory. Visiting and maintaining healthy relationship with appr...

Role Summary: We are seeking an Area Sales Manager (B2B) to join our team. The role is primarily focused on identifying potential markets, driving sales and service to customers, and strategizing to maximize market penetration. The successful candidate will play a key role in the creation of strong segment networks, monitoring and developing partners, and ensuring timely delivery of products and services. Key Responsibilities: Market Identification and Penetration: Identify potential markets and sales cum service clusters for effective market penetration. Develop strategies to achieve maximum market penetration through selected clusters. Segment Network Creation: Build a strong segment netwo...

Role Summary: We are seeking an Area Sales Manager (B2B) to join our team. The role is primarily focused on identifying potential markets, driving sales and service to customers, and strategizing to maximize market penetration. The successful candidate will play a key role in the creation of strong segment networks, monitoring and developing partners, and ensuring timely delivery of products and services. Key Responsibilities: Market Identification and Penetration: Identify potential markets and sales cum service clusters for effective market penetration. Develop strategies to achieve maximum market penetration through selected clusters. Segment Network Creation: Build a strong segment netwo...

Role Summary: We are seeking an Area Sales Manager (B2B) to join our team. The role is primarily focused on identifying potential markets, driving sales and service to customers, and strategizing to maximize market penetration. The successful candidate will play a key role in the creation of strong segment networks, monitoring and developing partners, and ensuring timely delivery of products and services. Key Responsibilities: Market Identification and Penetration: Identify potential markets and sales cum service clusters for effective market penetration. Develop strategies to achieve maximum market penetration through selected clusters. Segment Network Creation: Build a strong segment netwo...

Role Summary: The GM - Production is responsible for overseeing and managing the overall development, performance, and maintenance of the organization's production activities. This role aims to obtain the maximum efficiency, quality, service, and profitability for the organization while ensuring customer satisfaction is maintained at a high level. The GM will lead the production team to achieve business goals, ensure compliance with safety and quality standards, and continuously improve production processes. Key Responsibilities: Production Development and Performance Management: Oversee the overall development, performance, and maintenance of the organization's production activities to ensu...

Key Accountabilities: Key Account Management : Establish and maintain productive business relationships with existing customers. Expand business by securing repeat orders and generating new business opportunities. Customer Relationship Management : Understand and articulate customer requirements and expectations; negotiate terms and conditions that are favorable to the business. Customer Satisfaction : Provide prompt resolutions to customer complaints, ensuring 100% customer satisfaction. Business Development : Develop new clientele and achieve the sales generation targets set by the management. Sales Strategy & Target Achievement : Develop and execute sales strategies to meet or exceed the ...

As a Branch Manager at Aham HFC, your role involves overseeing the operations and performance of the branch to achieve business targets and ensure customer satisfaction. Your key responsibilities include: - Achieving disbursement targets for Housing & mortgage Loans and insurance premiums, along with meeting the Weighted Average Yield target - Driving portfolio growth and retaining existing customers - Monitoring Sales Officers" activities, ensuring consistent lead generation, and empanelling direct sourcing agents for steady business flow - Planning and executing marketing activities, monitoring productivity, and ensuring Sales Officers meet monthly norms - Managing housing loan file logins...

As a Senior Manager / Manager Commercial in the nutraceutical industry, you will be responsible for leading and managing the Business Development function with a strong focus on B2B/D2C Sales, Market Development, Distribution Management, Key Account Management, and International Marketing. Your role will involve developing and executing a comprehensive growth strategy aligned with financial performance and customer satisfaction. You will need to identify and establish new sources of supply, expand into emerging markets, and initiate business meetings with potential clients to promote products and services. It will be important for you to deliver effective presentations, maintain accurate rec...

Role Overview: As a Territory Sales Manager (TSM) for our industrial machinery manufacturing company, you will be responsible for managing and expanding our business in the Mumbai region. Your role will involve developing and executing sales strategies, building strong relationships with channel partners and end-users, identifying new business opportunities, and coordinating with internal teams to ensure customer satisfaction. Key Responsibilities: - Develop and execute a territory sales strategy to drive revenue growth and meet sales targets. - Manage and expand distribution and retail channels within the Mumbai territory. - Build and maintain strong relationships with channel partners, dea...

Job Title: BPO Customer Support Executive (Voice & Non-Voice) Domestic & International Process Location: Bangalore Salary: Up to 4.5 LPA Job Description: We are hiring dynamic Customer Support Executives for voice and non-voice processes across domestic and international BPO operations. Your role will involve handling customer queries, resolving issues efficiently, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound/outbound calls and/or chat/email support Address customer inquiries and resolve complaints Maintain accurate records of customer interactions Ensure timely and effective resolution of issues Requirements: Excellent communication skills (English...

As a Machine Technician at Manitech Instruments Private Limited, you will be responsible for the installation, commissioning, maintenance, and optimization of machinery in the agricultural and food processing industries. **Key Responsibilities:** - Work on installation & commissioning of new machinery - Adjust and optimize machine settings for quality output (e.g., grain/rice sorting) - Provide troubleshooting support for mechanical/electrical/electronic issues - Perform preventive maintenance and generate service reports - Coordinate with the internal team for spare parts or upgrades if required - Maintain customer satisfaction by resolving issues quickly and effectively **Qualifications Re...

As a Collections Manager, your role involves handling collections for the assigned area and achieving collection targets on various parameters like resolution, flows, credit cost, and roll rates. You will be responsible for motivating and managing your team effectively. Key Responsibilities: - Ensure that the NPA's are kept within the assigned budget and actively work towards minimizing it. - Conduct asset verification and possession as per SARFESI / Section 9 process through court receivers. - Track and control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters. - Ensure customer satisfaction by resolving customer issues quickly within the specified Turnaround Time (TA...

As a Service Sales Manager at Siemens Energy, you will be responsible for leading and managing the regional Services Client Managers team in India to achieve year-over-year bookings growth and develop the selling organization. Reporting to the Head of Service Sales Asia Pacific for the services compression Business, your role includes the following tasks: - Develop and drive Business Target Agreements (BTA) and set sales targets in coordination with country heads, Business Development Managers, SV strategy, and Regional Leadership team - Maintain an up-to-date sub-regional bookings forecast through the sales team's use of SFDC and assessment of sales funnel - Ensure effectiveness of the clie...

As an enthusiastic Sales Associate, your role involves engaging with customers to deeply understand their needs and provide personalized product recommendations. You will be conducting product demonstrations and explaining features to enhance customer understanding. Utilize your negotiation skills to effectively close sales while prioritizing customer satisfaction. Additionally, you will assist with layout design and merchandising to create an appealing shopping environment. Key Responsibilities: - Engage with customers to understand their needs and provide personalized product recommendations - Conduct product demonstrations and explain features to enhance customer understanding - Utilize n...

You will be responsible for various aspects of the sales process, including Lead generation, Referrals, and Offering Test Drives to customers. You will handle sales of Cars, Accessories, Exchange, Finance, Insurance, and Loyalty Card. Additionally, you will be involved in the Post Sales activities such as Delivery and Service. Your main focus will be on understanding the Customer's requirements for finance and guiding them on the available options and documentation based on their profile. It will also be crucial for you to keep track of the Customer's car-related requirements and provide them with regular updates. Your ultimate goal will be to ensure Customer Satisfaction and build long-term...

Role Overview: As an Immigration Sales Consultant at Endurance Immigration Services Pvt Ltd in Pune, you will be responsible for sales consulting, ensuring customer satisfaction, effective communication, and providing excellent customer service in the immigration consulting industry. Key Responsibilities: - Conduct sales consulting to potential clients - Ensure customer satisfaction by addressing their needs and concerns - Demonstrate strong communication skills to effectively convey information - Provide excellent customer service throughout the consultation process - Offer consulting services related to migration visas, investor immigration visas, and resettlement Qualification Required: -...

In this role, you will be responsible for achieving the Q-VOC Sales and AS KPI objectives by strategizing, planning actions, overseeing implementation by stakeholders, and evaluating effectiveness. You will also manage customer complaints by capturing VOC from sources like CEC, Email, and letters, analyzing complaints, conducting root cause analysis, strategizing to reduce complaints, and enhance customer satisfaction, as well as creating visibility on VOC. Your key responsibilities will include: - Developing strategies for Q-VOC Sales & AS KPI achievement - Planning and implementing actions based on the strategies - Analyzing customer complaints and conducting root cause analysis - Strategi...

As a candidate for this role, you will be responsible for handling customer escalations effectively to ensure timely resolution and customer satisfaction. You will drive and monitor business targets related to booking, billing, and collections. Developing and executing efficient scheduling and planning strategies to optimize resource utilization will be a key part of your role. Your responsibilities will also include leading training initiatives to enhance team capability and performance, managing and monitoring P&L to ensure profitability and cost control, and ensuring high customer satisfaction through proactive service and communication. In addition, you will maintain and improve service ...

Tablets India Ltd. is looking for First Line Field Manager (Area Sales Manager) to join our dynamic team and embark on a rewarding career journey Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment Developing and executing sales strategies to meet or exceed targets Building and maintaining relationships with key customers and partners within the assigned area Monitoring and analyzing sales and market data to identify trends and opportunities Developing and implementing programs to increase market share and customer satisfaction Managing and mentoring a team of sales representatives, providing guidance and coachin...

Tablets India Ltd. is looking for First Line Field Manager (Area Sales Manager) to join our dynamic team and embark on a rewarding career journey Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment Developing and executing sales strategies to meet or exceed targets Building and maintaining relationships with key customers and partners within the assigned area Monitoring and analyzing sales and market data to identify trends and opportunities Developing and implementing programs to increase market share and customer satisfaction Managing and mentoring a team of sales representatives, providing guidance and coachin...