The role involves promoting Thieme Online Databases/Journals, as well as other services the company currently offers or may introduce in the future. The candidate will be responsible for on-field brand and product awareness among prospects as well as existing customers to increase usage. The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations, and corporate hospitals in the country/Region. The role will be responsible for meeting existing customers and helping motivate them to increase usage and interest in Thiemes online product portfolio by demonstrating products/solutions and resolving queries. The role also requires working on enhancing journal usage and increasing citations in subscribing institutions. It would also be desirable to identify new prospects and generate interest for the Thieme products by demos and trials, and qualifying leads for sales conversions by enhancing the sales pipeline. The person would be working closely with Sales and marketing functions. Roles & Responsibilities Manage customer relationships and develop new influential connections, becoming a trusted partner. Support retention and renewals by identifying value stories, and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth. Seamless onboarding of new customers and training. Drive customer satisfaction by delivering tailored value stories and demonstrating product ROI. Collaborate with sales/marketing for account renewals and licensing. Researching and identifying new/upsell sales opportunities, generating leads, target identification, and classification. Reaching out to new customers, making presentations and pitches on field or virtually. Closely working with the sales team to maintain a smooth flow of renewals and generate new opportunities for the e-Products assigned. Required Background & skills: A graduate from a reputed university. Science / Medicine background would be an added advantage. Experience of 2- 3 years in field sales role preferably in institutional sales Excellent presentation and oration skills. Excellent interpersonal, good verbal and written communication skills. Experience with any kind of sales of e-services will be preferred. Strong attention to detail and ability to prioritize daily workload and complete tasks independently. Excellent time management, scheduling adherence skills and multitasking. Knowledge of/ Interest in helping institutions/academic community to perform well in their field of study The role would require extensive travel.
Thieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in 4 countries, Stuttgart Germany, New York the U.S.A., Noida India, and Rio Brazil. An Editorial Coordinator s (Editorial Office Coordinator s) main responsibility is to conduct designated checks at designated stages between submission and acceptance/rejection of articles of assigned journals, overseeing the peer review workflow on the submission platform to ensure it proceeds smoothly, and raising relevant alerts and reminders in cases of snags or bottlenecks. Their guiding principle is to serve as the safety net and custodian of the publishing house s policy and values regarding its peer review and acceptance process, while ensuring good customer experience for authors and Editors. Roles & Responsibilities Conducting the first overall check on submitted articles and ensuring that the work on the submission portal moves without any snags. Conducting research integrity and sanctions checks. Conducting image rights and patient consent checks. Running iThenticate reports. Effecting desk rejections after initial checks. In case of articles that clear the initial checks check, assigning them to the Editor in Chief/Assistant Editors as per the workflow fixed for the journal. If an article is stuck in review for very long or if any other anomaly is detected, for example, articles that are in revision for very long, raising relevant alerts to the Editor. In some journals, as specified, sending reminders to reviewers. For some journals: Sending regular updates to the Editors about the status of manuscripts in the submission system. After the acceptance of an article by the Editor, ensuring that the accepted articles get exported to production and don t get held up there. For invitation-based journals like DDI, SRM, SMR, managing special issues and invitations through the submission system as per the designated workflow. We work on three Submission Systems: ScholarOne, Manuscript Manager and Editorial Manager. But our focus is on ScholarOne. However, till the migration of all journals happens to ScholarOne, an EOC might have to work on two systems, and therefore will be trained in them. Required Background & skills: Masters in any discipline from a reputed, recognized university with good grades. Candidates with an M.Phil or any other research experience will be preferred. Preference will also be given to those with a Master s in STEM subjects, especially Chemistry. At least 1 year of experience of working on a journals submission platform; ScholarOne experience will be preferred. Research experience/background is highly desirable in the candidate, though a research degree isn t necessary. So, candidates who are working on research projects or have published research papers would receive the same preference as those with a research degree. Candidates who don t have research experience but have substantial industry experience of working on submission platforms, especially ScholarOne, for some years, in workflows that involve detailed EOC work, would also be treated at par with candidates in point 3 above.
Thieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in 4 countries, Stuttgart Germany, New York the U.S.A., Noida India, and Rio Brazil. Job Summary: The Content Strategist will lead the development of textbook-based content with supporting digital ancillaries. This role blends traditional publishing with digital enhancements, guided by market trends and data insights. Collaboration with authors and alignment with business goals will be key to shaping effective content strategies. Roles & Responsibilities Conduct research to identify potential content contributors, partners, and market opportunities. Develop a new author base (academic and clinical) focused on textbook-based content (print plus digital product range), while managing the existing author list to explore publishing opportunities. Manage the content proposal submission process, understand market needs, and actively commission proposals aligned with the content strategy. Collaborate cross-functionally with content, editorial, sales, marketing, and pharma teams to execute books plus digital content strategy effectively. Participate in developing a content strategy, including ancillary product components. Keep abreast of market conditions, trends, and needs through interaction with students, faculties, clinicians, industry professionals, and the sales team. Commission authors and brief them on opportunities for publishing print plus digital content. Develop a network of Key Opinion Leaders (KOLs) from various specialties. Represent Thieme Publishing at trade shows and conferences, scouting potential authors for print plus digital content. Create advisory boards to provide insights and champion product development aligned with content strategy. Supports in negotiating contracts and securing content rights, focusing on fostering collaborative partnerships. Required Background & skills: Master s degree or other scientific or clinical degrees. Candidates with UG/PG degrees in Medicine will be given preference. Minimum 7-10 years of prior experience working within the edtech or publishing industry, ideally within the STM field Strong interest in understanding user problems and market needs Proven ability to build a network Interest in digital as well as traditional education methods Experience in international collaboration is not essential but is a plus Desirable knowledge of existing digital products, available in the market(being used by students and clinicians). We offer the following benefits to our employees: Mediclaim for the self, spouse, and up to three children Accidental insurance with a sum insured of 15 lakhs
Job Summary: The role focuses on the aggressive engagement with existing customers and requires proactive customer relationship management, engagement strategies and deep product knowledge to maximize customer satisfaction, retention and growth. The candidate will also be responsible for business development for Thieme s growing product and services after analysing the prospects (new or existing customers). The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations and corporate hospitals, in the country/region assigned. The role involves closely working with multiple internal and external holders spanning Sales, Marketing, Finance and Operations functions. Summarily, this position will be trusted advisor, brand advocate and primary point of contact, fostering long term loyalty and business growth Roles Responsibilities Account Management and Customer Retention: Managing the entire customer lifecycle, from onboarding to renewal, with a focus on customer success. Collaborating with sales/marketing for account renewals and licensing. Strengthening retention and renewals by identifying value stories, proactive engagement, solving issues, and ensuring continuous value delivery by being a trusted partner. Identifying upsell and cross sell opportunities aligned with customer needs and business goals. Collaborate with sales and marketing teams to drive renewals and expand account value. Manage customer satisfaction (eg. Net Promoter Score) and address churn risks timely, need based. Manage cancellations within desirable limit Tracking renewals through following up with customers and vendors. Assisting Customer service and finance teams with Payment, dispatch and collection. Onboarding Training: Guiding new customers through smooth onboarding, while equipping them with knowledge and tools to maximize product usage. Creating accounts, creating access etc. Engage with existing and potential customers before demos to understand their needs, tailor presentations, and set clear expectations. Guide customers about product usage including its features, usage and benefits, act as a POC for any troubleshooting required in due course. Monitor customer usage and engagement metrics to identify adoption gaps and intervene proactively and establish connections with key stakeholders, internal and external. Create support documentation including user guides, FAQ s and training calendar/collateral. New Business Generation: Identifying and nurturing new leads through targeted outreach, leading closure of new accounts and a solidified sales pipeline. Working closely with marketing team to enhance outreach and market expansion. Conducting periodic business reviews to present additional product features services by identifying and executing opportunities to grow existing accounts. The role would carry Sales Quota for renewals and new business. Customer Advocacy: Acting as a trusted advisor, ensuring clients goals are met and exceeded through the company s solutions. Data-Driven Reporting: Utilizing analytics platforms tools to generate insights, track performance, and optimize customer success strategies. Report on key success metrics such as usage, downloads, activation rate, retention and customer satisfaction to the leadership. Monitor KPI s and analyse performance dashboards periodically. Collaboration with Marketing and Finance : Work closely with marketing to align on lead generation strategy, define and validate MQL s and enhance campaign effectiveness. Assist in execution of digital marketing campaigns through tools/CRM available. Assist Finance and Accounting team with periodic billing information, calculations, pricing and reconciliation of institutional/vendor accounts. Database and CRM Management: Since this is an evolving role, the database creation and management of data accuracy would be important to build future prospects and market expansion, the role would involve strategizing the requisite skills Required Background skills: A graduate from a reputed university. Science / Medicine background would be an added advantage. Experience of 7-10 years in field sales role preferably in institutional sales, digital engagement or account management. Excellent interpersonal, good verbal and written communication and presentation skills. Analytical mindset with experience of using data to drive decisions. Strong attention to detail and ability to prioritize daily workload independently. Team management is desirable. Excellent time management, scheduling adherence skills and multitasking. Knowledge of/ Interest in helping institutions/academic community to perform well in their field of study Role would require travelling for business. Desirable: Building, managing, and mentoring high-performing customer success team to meet and exceed goals Strong understanding of education business and academic processes, preferably Medical and Sciences. Experience with reporting tools like Excel (pivot tables, VLOOKUP), Power BI. We offer the following benefits to our employees: Hybrid Working Model Gratuity Mediclaim for the self, spouse, and up to three children Accidental insurance with a sum insured of 15 lakhs Term Life Insurance Five-day working week Performance-based Bonus Paid parental leave
Thieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in 4 countries, Stuttgart Germany, New York the U.S.A., Noida India, and Rio Brazil. Thieme India seeks a highly motivated and results-driven Marketing Associate to execute and manage marketing activities. This critical role requires a blend of strategic thinking, hands-on digital marketing expertise, and strong communication skills. The core focus will be on implementing marketing plans, running campaigns, and reporting to boost awareness and demand generation and assist in revenue growth. Roles & Responsibilities Amazon & Brand Management Oversee daily operations on Amazon Vendor Central, including handling Purchase Orders (POs), managing inventory, and resolving any operational issues. Develop and update engaging Brand Content on Amazon, such A+ Content and managing the Amazon Brand Store, to enhance brand presence. Manage the Amazon Transparency Program, from enrolling products to generating codes and tracking performance. Actively protect the brand by managing programs like Brand Registry to detect, report, and remove counterfeit products and unauthorized listings. Webshop & Product Information Manage the day-to-day operations of the company s online shop, including troubleshooting issues and collaborating with developers to improve site performance. Keep all product information accurate, up-to-date, and disseminated with relevant teams and external platforms. Performance Marketing & Sales Plan, run, and optimize paid campaigns across Amazon, Google Ads, and social media platforms to maximize ROI. Plan and execute promotional events and activities across all online channels for seasonal sales. Collaborate closely with regional online bookstores and smaller marketplaces to improve product visibility and organize joint marketing campaigns. Affiliate & Partnership Program Development Develop and manage the affiliate marketing program to drive sales via third-party partners. Identify, negotiate, and onboard new affiliate agents and institutional partners (e.g., educational organizations, relevant platforms) to expand the programs reach. Track affiliate performance, manage payouts, and actively grow the program through new partnerships and ongoing optimization. Required Background & skills: Bachelor s degree in Marketing, Business, or a related field 2+ years of direct, hands-on experience in E-commerce Marketing and Online Retail Sales, specifically within the D2C sector. Practical experience managing Amazon Vendor Central and/or Seller Central operations. Proven ability to run and manage campaigns across Amazon Advertising, Google Ads and Social Media Platforms. Experience creating A+ Content and managing the Amazon Brand Store. We offer the following benefits to our employees: Mediclaim for the self, spouse, and up to three children Accidental insurance with a sum insured of 15 lakhs Five-day working week These cookies are necessary for a good functionality of our website and cannot be switched off in our system. We use these cookies to provide statistical information about our website. They are used to measure and improve performance. On some pages we embed content from social networks and other services. As a result, your personal data may be passed on to the operator of the portal from which the content originates, so that the operator can analyse your behaviour.
We are looking for an experienced dynamic individual, with a go-getter attitude, who has a will to work under pressure in a fast-growing business vertical. The role would be responsible for driving the growth of sales and developing new business opportunities through pharmaceutical clients. He/ She would play a key role in aligning the global stakeholders on strategies and products related to the pharma business. Roles Responsibilities Candidate should have good verbal, written, and interpersonal communication skills with a good understanding of the pharmaceutical product/therapeutic terms and Industry processes Promote and sell Thieme s customized products portfolio and should have knowledge and skills in selling content, books, and journals to match the needs of the pharmaceutical companies Promote and execute customized medical communication solutions such as Case Reports, Compendiums, Newsletters, Seminars, Advisory Boards, expert panel management, and Scientific event management including medical conferences, launch events, CME program planning development, and satellite symposia to pharmaceutical companies Market Research (Brand research monitoring, customer research, industry research, competition tracking, etc) and increase brand awareness Client Presentation, Deal Negotiation, prepare a request for proposals, Follow Up process negotiate the terms of the agreement as well as closing the sales as per Thieme norms and processes Participate in Seminars /Exhibitions/Conferences related to pharmaceutical companies or medical societies Strictly ensure achievement of sales target revenue/growth and collection Reports regularly on sales activity, CRM management, revenue forecasts, and closure timelines Capture market insights, and client requirements position customized product solutions accordingly. Managing Product specific marketing and promotion as per the requirement and needs of different therapeutic segments of pharmaceutical companies Customer Satisfaction as measured by retention and upsell Facilitate up-front client engagement to establish project scope, deliverables, timeline, client requirements for communication, invoicing, etc., and ensure client expectations are met for quality, schedule, and budget Keep up to date with the competitor and customer environment To align our products and plans as per the marketing launch plan for brand communication, product launches, and product life cycle activities for various pharma industry Strong relationship with pharma/Industry key stakeholders and other KOLs at the decision-making level Work collaboratively with Sales team/ project editorial team/ channel partners to secure and deliver the projects on time driving high customer satisfaction and meeting revenue targets Devise long-term three-to-five-year sales direction and vision for pharma customers, while prioritizing the coverage of pharmaceutical companies leveraging Sales Team and Channel partners Share and build grounds -up upon customer insights with the marketing/ publishing team for developing the new product roadmap and viable products that can be introduced to the pharma market Devise implements Market Coverage, Product Promotion sales strategy along with the Marketing Manager, especially for digital solutions Maintain current knowledge about Thieme Group business to optimize the overall business potential of clients Required Background skills: Sales/BD experience (5 years) in Sales in Publishing/Pharma Industry/Medical communication Post Graduate preferably with a science or Pharma degree and/or business degree Knowledge of customized products/Medical Affairs Medical terminology knowledge Result oriented Knowledge of print and digital products and their sales Excellent analytical presentation skills Strong client management/hands-on account experience Ability to match sales strategy with market segment and product strategy in line with broader company objective Passionate about sales and developing excellent structures, processes, and people. Strong interpersonal, communication (verbal and written), presentation and coaching skills towards team High level of consulting skills required, including experience in building productive cross functional relationships. Dynamic personality ready to deal with conflict constructively with responsive rather than reactive attitude. Ready to work on current application value added technologies including mobile, cloud, social media, analytic and business intelligence, etc. Proven business judgment, negotiation, and decision-making skills. Demonstrated ability to build positive working relationships with all levels of management. Ability to manage multiple stakeholders in challenging scenarios. We offer the following benefits to our employees: Hybrid Working Model Gratuity Mediclaim for the self, spouse, and up to three children Accidental insurance with a sum insured of 15 lakhs Term Life Insurance Five-day working week Performance-based Bonus Paid parental leave