The role involves promoting Thieme Online Databases/Journals, as well as other services the company currently offers or may introduce in the future. The candidate will be responsible for on-field brand and product awareness among prospects as well as existing customers to increase usage. The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations, and corporate hospitals in the country/Region. The role will be responsible for meeting existing customers and helping motivate them to increase usage and interest in Thiemes online product portfolio by demonstrating products/solutions and resolving queries. The role also requires working on enhancing journal usage and increasing citations in subscribing institutions. It would also be desirable to identify new prospects and generate interest for the Thieme products by demos and trials, and qualifying leads for sales conversions by enhancing the sales pipeline. The person would be working closely with Sales and marketing functions. Roles & Responsibilities Manage customer relationships and develop new influential connections, becoming a trusted partner. Support retention and renewals by identifying value stories, and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth. Seamless onboarding of new customers and training. Drive customer satisfaction by delivering tailored value stories and demonstrating product ROI. Collaborate with sales/marketing for account renewals and licensing. Researching and identifying new/upsell sales opportunities, generating leads, target identification, and classification. Reaching out to new customers, making presentations and pitches on field or virtually. Closely working with the sales team to maintain a smooth flow of renewals and generate new opportunities for the e-Products assigned. Required Background & skills: A graduate from a reputed university. Science / Medicine background would be an added advantage. Experience of 2- 3 years in field sales role preferably in institutional sales Excellent presentation and oration skills. Excellent interpersonal, good verbal and written communication skills. Experience with any kind of sales of e-services will be preferred. Strong attention to detail and ability to prioritize daily workload and complete tasks independently. Excellent time management, scheduling adherence skills and multitasking. Knowledge of/ Interest in helping institutions/academic community to perform well in their field of study The role would require extensive travel.

Thieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in 4 countries, Stuttgart Germany, New York the U.S.A., Noida India, and Rio Brazil. An Editorial Coordinator s (Editorial Office Coordinator s) main responsibility is to conduct designated checks at designated stages between submission and acceptance/rejection of articles of assigned journals, overseeing the peer review workflow on the submission platform to ensure it proceeds smoothly, and raising relevant alerts and reminders in cases of snags or bottlenecks. Their guiding principle is to serve as the safety net and custodian of the publishing house s policy and values regarding its peer review and acceptance process, while ensuring good customer experience for authors and Editors. Roles & Responsibilities Conducting the first overall check on submitted articles and ensuring that the work on the submission portal moves without any snags. Conducting research integrity and sanctions checks. Conducting image rights and patient consent checks. Running iThenticate reports. Effecting desk rejections after initial checks. In case of articles that clear the initial checks check, assigning them to the Editor in Chief/Assistant Editors as per the workflow fixed for the journal. If an article is stuck in review for very long or if any other anomaly is detected, for example, articles that are in revision for very long, raising relevant alerts to the Editor. In some journals, as specified, sending reminders to reviewers. For some journals: Sending regular updates to the Editors about the status of manuscripts in the submission system. After the acceptance of an article by the Editor, ensuring that the accepted articles get exported to production and don t get held up there. For invitation-based journals like DDI, SRM, SMR, managing special issues and invitations through the submission system as per the designated workflow. We work on three Submission Systems: ScholarOne, Manuscript Manager and Editorial Manager. But our focus is on ScholarOne. However, till the migration of all journals happens to ScholarOne, an EOC might have to work on two systems, and therefore will be trained in them. Required Background & skills: Masters in any discipline from a reputed, recognized university with good grades. Candidates with an M.Phil or any other research experience will be preferred. Preference will also be given to those with a Master s in STEM subjects, especially Chemistry. At least 1 year of experience of working on a journals submission platform; ScholarOne experience will be preferred. Research experience/background is highly desirable in the candidate, though a research degree isn t necessary. So, candidates who are working on research projects or have published research papers would receive the same preference as those with a research degree. Candidates who don t have research experience but have substantial industry experience of working on submission platforms, especially ScholarOne, for some years, in workflows that involve detailed EOC work, would also be treated at par with candidates in point 3 above.