Customer Sales Representative Mechanical

Role Overview: As a Customer Sales Representative at Nnainny Exporrts Pvt Ltd in Pune, your primary responsibility is to manage customer inquiries and generate sales leads. You will play a crucial role in building and maintaining strong customer relationships, ensuring their satisfaction, and collaborating with the sales team to meet set targets. Key Responsibilities: - Answer customer calls and emails promptly - Provide accurate product information - Process orders efficiently - Handle customer complaints and offer appropriate solutions - Follow up on outstanding orders - Support after-sales service to uphold a high level of customer satisfaction Qualifications Required: - Strong communication and interpersonal skills - Sales and negotiation abilities - Problem-solving skills - Organizational and time management proficiency - Ability to work both independently and as part of a team - Experience with CRM software and proficiency in MS Office - Bachelor's degree in Business, Marketing, Mechanical Engineering, or a related field - Experience in the mechanical or manufacturing industry will be advantageous,