Customer Sales Executive

Company Description

Croma, a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, is a prominent consumer durables and electronics retailer in India. With over 540 stores in more than 200 cities, Croma is expanding its presence in suburban regions of metro cities and tier-2 and tier-3 cities. Croma provides a world-class shopping experience both in-store and online at www.croma.com, with integrated access on the Tata Neu app. Croma has been featured among the 100 most valuable Indian brands in the 2024 Brand Finance India 100 report.

Role Description

This is a full-time on-site role for a Customer Sales Executive located in Chennai. The Customer Sales Executive will be responsible for assisting customers with their purchases, providing product information, managing inventory, and ensuring customer satisfaction. Daily tasks include greeting customers, processing transactions, handling customer inquiries, and maintaining store cleanliness. The role involves achieving sales targets and contributing to store promotions and events.

Qualifications

• Excellent communication and interpersonal skills
• Experience in sales, customer service, or related fields
• Ability to manage inventory and handle transactions efficiently
• Basic knowledge of consumer durables and electronics
• Strong problem-solving skills and attention to detail
• Ability to work collaboratively in a team environment
• Willingness to work flexible hours, including weekends and holidays
• High school diploma or equivalent; bachelor's degree in business or related field is a plus