Job Title: Client Relationship ManagerDepartment: Sales/Customer Relationship Management (CRM)Job Summary:We are seeking an enthusiastic and client-focused professional to join our team as a Client Relationship Manager. The ideal candidate will be responsible for developing and maintaining strong relationships with clients, ensuring satisfaction, and driving business growth through exceptional service and communication.Key Responsibilities:Build and nurture long-term relationships with clients to enhance loyalty and trust.Serve as the main point of contact for client queries and issues, providing timely resolutions.Understand client needs and recommend appropriate solutions, products, or services.Qualifications & Skills:Bachelor's degree in Business Administration, Marketing, or a related field.Proven experience in client relationship management, sales, or customer service.Ability to handle multiple clients and priorities effectively

Sales Trainer Job Responsibilities: Theres an impressive list of responsibilities that are needed for a sales trainer to carry out the job successfully. Here are some that you could include:Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives.Conducts exercise sessions for new and current sales employees.Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.Coordinates with other sales trainers and sales managers.Structures training plans to meet financial objectives.Hires and onboards new sales trainees.Updates job knowledge by participating in educational opportunities and reading professional publications.Requirements :-2 Year experience as Sales Process Trainer.6 Days work from OfficeMaximum Salary 55K CTC per month.Share resume on swati.katiyar@enser.co.in or connect on 9654282227

Job Title: Sales Executive - Hero Insurance Process Company: Enser Communication Location: Enser Communications Pvt Ltd Plot No - 104 Udyog Vihar Phase 4, Sector 18 ,Near by Bharti Airtel Building Job Type: Full-Time Process: Hero Insurance Position Overview: As a Sales Executive for the Hero Insurance process, you will be responsible for driving the sales of motor and health insurance products. This role requires a passion for sales, a deep understanding of the insurance industry, and an ability to build relationships with customers. You will assist potential clients by educating them on insurance offerings, helping them select the right policies, and converting leads into successful sales. Key Responsibilities: • Sell Hero Insurance products (motor and health insurance) to potential customers over the phone. • Educate clients about insurance products, benefits, coverage options, and pricing. • Handle inbound inquiries and make outbound calls to prospective customers. • Cross-sell and up-sell insurance policies based on customer needs and preferences. • Maintain a thorough understanding of Hero Insurance products to offer tailored recommendations. • Follow up with leads, track sales progress, and ensure timely closing of sales. • Provide post-sale support to customers, assisting with the onboarding process and addressing any concerns. • Maintain accurate and up-to-date customer records in the CRM system. • Meet and exceed performance metrics such as sales quotas, conversion rates, and customer satisfaction. • Collaborate with other team members and departments to optimize sales processesQualifications: • Previous experience in insurance sales (motor insurance or health insurance background preferred). • Strong sales skills with a proven track record of meeting or exceeding targets. • In-depth knowledge of motor or health insurance products and the ability to explain them clearly to customers. • Excellent verbal and written communication skills.

Role & responsibilities Lead and manage a team of sales agents, ensuring the achievement of individual and team sales targets.Monitor performance metrics and provide regular feedback to improve productivity and efficiency.Develop and implement sales strategies to enhance customer acquisition and retention.Conduct training sessions to build team capabilities and ensure adherence to best practices in sales.Prepare and present performance reports to management, highlighting key achievements and areas for improvement.Ensure compliance with company policies and procedures.Preferred candidate profile Graduation is mandatory.Minimum 2+ of experience in handling BPO sales process teams.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proven ability to meet or exceed sales targets.Analytical mindset with proficiency in data-driven decision-making.

ResponsibilitiesIdentify and acquire new clients to expand the customer base.Manage and nurture relationships with existing clients to drive repeat business.Develop and execute effective sales strategies to meet and exceed targets.Conduct market research to identify new business opportunities.QualificationsBachelor's degree in Business Administration, Sales, Marketing, or related field.Proven track record in BPO sales or similar industry.Strong understanding of BPO services and industry trends.Excellent communication and interpersonal skills.Ability to build and maintain client relationships.Results-driven with a strong focus on achieving sales targets.