Sales Team Lead

1 - 4 years

4 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Team Management - Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures.
  • Performance Monitoring - Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets.
  • Coaching and Training
  • Work Allocation
  • Quality Assurance
  • Shrinkage Control
  • Attendance Management
  • Employee Retention

Great opportunity to work in one of the best processes in Insurance Sales !!!

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Enser Communication

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