Customer Retention Executive

0 - 3 years

2 - 3 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage customer retention through effective communication, issue resolution, and process improvements.
  • Identify and resolve issues promptly to prevent churn and improve overall customer satisfaction.
  • Collaborate with internal teams to implement process improvements that enhance the overall customer experience.
  • Develop strong relationships with customers by understanding their needs and providing personalized support.
  • Analyze data to identify trends and areas for improvement in customer retention strategies.

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SBFC Finance

Financial Services

Nagpur

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