As a Business Accountant at Trishveda Retail Company, you will be responsible for maintaining and verifying records of employee advances/loans, ensuring adherence to all statutory requirements, and reviewing various financial aspects including TDS, GST, Income Tax Returns, and more. You will also oversee reconciliation and ledger scrutiny for vendor and customer management, filing of all accounting documents, insurance of company assets, and managing expense accounting and documentation processes. Additionally, you will be involved in preparing business financials, reviewing and monitoring stock entries, and ensuring compliance with all necessary qualifications and experience. To be successful in this role, you should possess a Bachelor's degree in Commerce, with additional qualifications such as CA/ICWA Inter, M Com, or a Diploma in Accounting/Finance being advantageous. You are expected to have 6-9 years of experience in business accounts maintenance, with a strong background in handling statutory compliances and leading teams. Proficiency in various functional skills such as statutory compliances, revenue accounting, expense accounting, balance sheet preparation, and the use of Tally software is required. If you meet the qualifications and experience mentioned above and are interested in joining our team, please share your updated CV with us at hr@trishvedretailco.com or contact us at 7009985369. We look forward to receiving your application and potentially welcoming you as part of our dedicated team at Trishveda Retail Company.,
We are seeking a motivated and customer-focused Customer Retention Executive to join our team. The role involves engaging with existing customers, addressing their concerns, and ensuring a high level of satisfaction to reduce customer churn. The ideal candidate should possess excellent communication skills, empathy, and the ability to build long-term customer relationships. Key Responsibilities: Connect with existing customers through calls, WhatsApp, emails, and other communication channels to ensure their satisfaction. Handle customer queries, complaints, and escalations promptly and professionally. Identify reasons for potential churn and proactively provide solutions. Promote relevant products/services to existing customers to increase retention and loyalty. Maintain accurate records of customer interactions and feedback in CRM systems. Collaborate with other departments (sales, operations, and support) to resolve customer issues. Analyze customer feedback and suggest improvements in processes or services. Achieve monthly retention targets and KPIs. Required Skills & Qualifications: Bachelor’s degree in any field (preferred). 1–2 years of experience in customer service, retention, or tele-calling roles. Excellent verbal and written communication skills. Strong listening skills with a customer-centric approach. Ability to handle difficult customers and resolve conflicts with patience. Proficiency in MS Office and CRM tools. Key Attributes: Positive attitude and empathetic nature. Goal-oriented with strong problem-solving skills. Ability to work independently and as part of a team. Location : Sector 67, Gurugram, Haryana. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: Customer retention: 1 year (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 7009985369
We are seeking a motivated and customer-focused Customer Retention Executive to join our team. The role involves engaging with existing customers, addressing their concerns, and ensuring a high level of satisfaction to reduce customer churn. The ideal candidate should possess excellent communication skills, empathy, and the ability to build long-term customer relationships. Key Responsibilities: Connect with existing customers through calls, WhatsApp, emails, and other communication channels to ensure their satisfaction. Handle customer queries, complaints, and escalations promptly and professionally. Identify reasons for potential churn and proactively provide solutions. Promote relevant products/services to existing customers to increase retention and loyalty. Maintain accurate records of customer interactions and feedback in CRM systems. Collaborate with other departments (sales, operations, and support) to resolve customer issues. Analyze customer feedback and suggest improvements in processes or services. Achieve monthly retention targets and KPIs. Required Skills & Qualifications: Bachelor’s degree in any field (preferred). 1–2 years of experience in customer service, retention, or tele-calling roles. Excellent verbal and written communication skills. Strong listening skills with a customer-centric approach. Ability to handle difficult customers and resolve conflicts with patience. Proficiency in MS Office and CRM tools. Key Attributes: Positive attitude and empathetic nature. Goal-oriented with strong problem-solving skills. Ability to work independently and as part of a team. Location : Sector 67, Gurugram, Haryana. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: Customer retention: 1 year (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 7009985369