Armed Forces Welfare Housing Organization (AFWHO) is dedicated to initiating, promoting, and executing welfare activities for serving and retired Armed Forces officials, including personnel from the Paramilitary, Police Forces, and Central/State government & PSUs. AFWHO assists servicemen, especially those posted in remote areas, in acquiring their dream homes at affordable prices. The organization focuses on facilitating house ownership within budget constraints for armed forces members and their families.

Role Description

This is a full-time, on-site role for a Customer Relationship Specialist located in Gurugram. The Customer Relationship Specialist is responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and maintaining excellent communication with clients. This role also involves analyzing customer feedback and assisting in improving services to enhance customer experiences.

Qualifications

Skills in Customer Satisfaction and Customer Service
Experience in Customer Support
Excellent Communication skills
Strong Analytical Skills
Ability to work effectively on-site in Gurugram
Proficiency in organizational and time-management skills
Bachelor's degree in Business Administration or relevant field is beneficial

More Jobs at Armed Forces Welfare Housing Organisation (AFWHO)

Customer Relationship Specialist

Gurugram, Haryana, India

Experience: Not specified

Salary: Not disclosed

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Customer Relationship Specialist