Customer Relationship Professional

Displays And Beyond

5 - 10 years

4 - 9 Lacs

mumbai

Posted:5 days ago| Platform:

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Skills Required

relationship management membership executive membership queries customer relationship executive client servicing relationship building member relationship management member relationship executive club membership executive reception & member desk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job is at Tardeo , looking for new by area candidates or who can travel daily to Tardeo Mumbai central

Position Overview

The Executive Membership & Guest Relations, under the Secretariat Office, is responsible for managing all aspects of member administration, guest coordination, and member communication. This role acts as a bridge between the members, the Club Secretarys Office, and other departments to ensure smooth operations, adherence to club rules, and the highest standards of service and discretion.

Key Responsibilities

Member feedback across the club and closure of loop a monthly report.
Reciprocal club and invite cards to our member Minutes/Agenda etc.
Visual communication in the club - Poster on board upkeep 1 notice board.
Calculation of monthly activities (F & B/ Maintenance/Library/Gym)
Sponsorship & Correspondence / conditions
Souvenirs
Template for all posters/backdrops etc., Banner, gala etc.
Updating website & info on that.
Update and maintain member records in the club management system.
Ensure accuracy of personal details, membership status, and contact information.
Communicate event details through emails, notices, and website updates.
Provide timely responses or escalate issues to the CEO & Secretarys Office when required.
Support the Secretariat Office with minutes, agendas, and confidential documentation.
Any other responsibilities assign by the CEO & Secretary.

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