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Membership Relation Officer in Chennai Prodigy Recruitment Consultants

0.0 - 4.0 years

2 - 6 Lacs

Chennai

Work from Office

Roles and Responsibilities The Membership Relations Officer is responsible for fostering strong relationships with members, ensuring their needs are met, and enhancing their overall experience with the organization. This role involves engaging with members, addressing inquiries, resolving issues, and contributing to strategies that increase member satisfaction and retention across a growing international community. Manage membership queries, resolve issues, and provide excellent customer service Using Zendesk or Direct emails. Maintain accurate records in Salesforce CRM: process invoices, payments, refunds, and member updates. Support new members and group onboarding through personalized ses...

Posted 3 months ago

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