Customer Relationship Officer

PLEASE READ JOB DESCRIPTION CAREFULLY

Job Title:

Telesales cum Office Administrator (Female)

Location:

Spectrum Solar Power, Chevayur – Calicut Branch

Job Summary:

We are seeking a proactive and well-organized Telesales cum Office Admin professional to join our Chevayur – Calicut branch. The ideal candidate will be responsible for handling telesales activities to generate leads and support business growth, while also managing day-to-day administrative operations of the office.

Key Responsibilities:Telesales Duties:

• Contact potential and existing customers to explain solar solutions, products, and services.
• Generate and qualify leads through outbound and inbound calls.
• Schedule appointments for the sales team and follow up on inquiries.
• Maintain customer databases and update call records.
• Achieve telesales targets set by the management.

Office Administration Duties:

• Handle office activities including answering calls and managing correspondence.
• Maintain office records, files, and documentation.
• Support branch operations with data entry, report preparation, and coordination tasks.
• Manage office supplies, stationery, and ensure smooth day-to-day functioning.
• Assist sales team with administrative support.
• Ensure proper follow-up on customer payments and documentation.

Qualifications & Skills Required:

• Graduate in any discipline
• Prior experience in CRE and office administration will be an advantage.
• Good communication skills in Malayalam(preferred).
• Proficiency in MS Office (Word, Excel).
• Strong organizational and multitasking skills.
• Positive attitude, teamwork spirit, and customer-centric approach.

Work Conditions:

• Job Type: Full-time (Female candidates only).
• Location: Spectrum Solar Power, Chevayur – Calicut.
• Attractive salary package with performance incentives.

Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Application Question(s):

• Have you read and understood the job description?

Experience:

• Customer relationship management: 1 year (Required)

Location:

• Kozhikode, Kerala (Required)

Work Location: In person