Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Nungambakkam, Chennai
>
Zero Gravity Group
>
Customer Relationship Manager

Customer Relationship Manager

Zero Gravity Group

3 - 31 years

2 - 3 Lacs

Nungambakkam, Chennai

Posted:22 hours ago| Platform: Apna logo

Apply

Skills Required

crm design empathy management service support

Work Mode

On-site

Job Type

Full Time

Job Description

Role: CRM Job Description 1. Serve as the primary point of contact for clients during the post-production phase. 2. Manage delivery timelines for all products, including edited photos, videos, albums, and all print products. 3. Coordinate album design approvals, revisions, and print orders. 4. Liaise with photographers, editors, designers, and print vendors to ensure high-quality deliverables. 5. Track production milestones and keep clients informed throughout the process. 6. Handle inquiries, feedback, and any concerns with professionalism and empathy. 7. Ensure all client expectations are met—or exceeded—within agreed timelines. 8. Maintain accurate client records and status updates using CRM or project management tools. 9. Proactively follow up with clients to ensure satisfaction and gather testimonials or referrals. 10. Upsell and cross-sell products and services to boost revenue. 11. Handle escalations and ensure service recovery when necessary.

More Jobs at Zero Gravity Group

Senior Hr Recruitment Executive

Chennai

Experience: Not specified

INR 1 - 2 Lacs

Account Executive

Chennai

1.0 - 2.0 yrs

INR 1 - 2 Lacs

Sales Manager

Bengaluru

2.0 - 5.0 yrs

INR 3 - 4 Lacs

Social Media Executive

Chennai

1.0 - 2.0 yrs

INR 1 - 2 Lacs

Sales Manager

Chennai

5.0 - 8.0 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Zero Gravity Group

Travel and Tourism / Space Tourism

N/A

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Relationship Manager