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Home
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Jobs in vadodara
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Mahindra Finance
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Customer Relationship Manager

Customer Relationship Manager

Mahindra Finance

2 - 7 years

|

4 - 6 Lacs

Posted:7 hours ago| Platform:

Apply

Skills Required

cross selling customer relationship customer service sales crm management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Customer Relationship Manager will collaborate with cross-functional teams to enhance the customer experience and drive business growth .
Customer Feedback and Reporting: Collect and analyze customer feedback,surveys,and satisfaction metrics . Compile reports and present insights to management . Use customer data to drive decision-making and improve overall customer experience

Role & responsibilities
Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success
Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth
Collaborate with sales teams to identify cross-selling and upselling opportunities

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Mahindra Finance

Financial Services

Mumbai

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