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Customer Relationship Manager

3 - 5 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We have requirement for Customer Relationship Manager (CRM) for our Service Department.

RESPONSIBILITIES:

  • Resolving customer concerns.
  • Customer experience at the dealership showroom and supporting in their follow-ups.
  • Ensure Customer Satisfaction.
  • Complaint Management.
  • Feedback collection.
  • Customer home visit as & when required.

Only Female Candidate Should Apply.

EXPERIENCE: Minimum 3 to 5 Years experience in similar role in automobile sector.

EDUCATION - ANY GRADUATE / BBA /MBA

REQUIRED SKILLS:

  • Good communications skill,
  • Teamwork and leadership Skills,
  • Customer Orientation,
  • Problem-Solving Skills,
  • Knowledge of Company Products and Services.

Local candidates are given more preferences.

Employee Facilities Include:

· Attractive salary packages

· Performance incentives and bonuses

· ESIC and EPF benefits

· On-site canteen

· Regular appraisals

· Continuous training and development

· Clear career paths for growth

· Staff accommodation for outstation candidates

· Staff lunch room with AC facility

Salary: Rs. 20,000/- to Rs. 25,000/- for Experienced in the Same Role in an Automobile Sector.

Note: Need Immediate Joining.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Schedule:

  • Day shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Work Location: On the road

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