Customer Relationship Manager

4 years

0 Lacs

Posted:10 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Homzinterio


Roles and Responsibilities

  • Manage customer and ensure all inquiries and needs are addressed promptly and effectively.
  • Develop and maintain strong relationships with clients, enhancing customer loyalty and retention.
  • Collaborate with the interior design team to align customer expectations with project deliverables.
  • Coordinate between various departments to ensure the seamless delivery of products and services.
  • Resolve conflicts and handle complaints with a focus on achieving high customer satisfaction rates.
  • Monitor customer feedback to identify potential areas for improvement in our services.
  • Create detailed reports on customer interactions and feedback to inform business strategy.
  • Stay updated on industry trends to provide innovative solutions and enhance customer offerings.


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