Posted:1 day ago|
Platform:
Work from Office
Full Time
Your role involves following up on overdue amounts through various channels to ensure full collection and reduce defaults. Additionally, you will work closely with internal teams, including technology, product, and marketing, to enhance customer satisfaction and meet customer needs effectively.
1. Responsible for monitoring the whole loan lifecycle following disbursement, including informing customers of loan information, loan repayment/renewal/part payment.
2. Quickly and efficiently resolve consumer problems. Serve as the primary point of contact for complaints and escalate problems as needed.
3. Follow up with clients for past-due amounts using a variety of channels (including phone calls, Whatsapp, and emails), ensuring 100% collection and minimizing default instances.
4. Strive to keep consumers and increase their satisfaction.
5. Work with internal teams (e.g., technology, product, and Marketing ) to meet the demands of consumers.
- Graduate/MBA qualification
- 1-5 years of experience in sales, customer service, and CRM is preferred.
- Strong verbal, communication, and negotiation skills.
- Competitive compensation
- Thriving work culture
- Career growth
Finxer Technologies
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
2.4 - 3.0 Lacs P.A.
Experience: Not specified
2.4 - 3.6 Lacs P.A.
Jharsuguda
2.4 - 3.0 Lacs P.A.
Experience: Not specified
1.2 - 1.8 Lacs P.A.
Kozhikode
1.8 - 2.04 Lacs P.A.
South Extension II, New Delhi
2.4 - 3.0 Lacs P.A.
Hyderabad
Experience: Not specified
2.4 - 3.6 Lacs P.A.
Mumbai/Bombay
Experience: Not specified
2.4 - 3.6 Lacs P.A.
Jhansi, Uttar Pradesh, India
Salary: Not disclosed
3.5 - 4.5 Lacs P.A.
