Customer Relationship Manager

About The Job:

At Ablecold, We Believe That Reliability Of Operations And Customer Relationships Differentiates Us From Our Competition. This Role Is Customer-Centric Wherein You Will Take Care Of Day-To-Day Interactions With Customers And Ensuring Operations Are Running Smoothly By Co-Ordinating With Various Functions Within The Organisation.

Responsibilities:

• Manage Day-To-Day Operations, Maintenance, And Performance Across Six Cold Storage Units.
• Plan And Execute Storage Scheduling, Capacity Utilization, And Client Coordination To Optimize Efficiency.
• Oversee Temperature, Humidity, And Equipment Control Systems To Ensure Consistent Product Quality.
• Coordinate With Site In-Charges Regarding Manpower Allocation, Operational Activities, And Technical Troubleshooting.
• Ensure Timely Preparation And Closure Of Mis Reports, Along With Effective Client Communication For All Facilities.
• Liaise With Vendors And Contractors To Ensure Uninterrupted Service And Equipment Functionality.
• Monitor Inventory, Enforce Safety Standards, And Maintain Statutory Compliance At Each Unit.
• Prepare And Submit Daily Performance And Operational Reports To Management.
• Strong Excel Skills And Should Be Able To Interpret Data And Analyze.
• Conduct Periodic Visits To Each Cold Storage Location To Audit Processes, Verify Maintenance Standards, And Drive Continuous Improvement.

Requirement:

• High Energy With Problem Solving
• Previous Experience In Warehouse Management Is Required.
• Ability To Use Excel Intermediate Level.
• Cold Storage Experience Is A Positive
• Willingness To Roll Your Sleeves And Hustle For Ad-Hoc Problem Solving Whenever Operational Need Arises.
• Previous Start-Up Experience Is Preferable.