Customer Relationship Management

1 - 31 years

1 - 2 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Monitor customer interactions and provide timely support or follow-ups to resolve issues. Design and execute customer loyalty and promotional campaigns. Work closely with Sales, Marketing, and Customer Support teams to align CRM strategies with business objectives. Manage customer feedback and use insights to recommend process improvements. Collect, organize, and analyze customer data to provide actionable insights. Develop strategies to enhance customer engagement and retention.

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