Identify and develop new business opportunities in domestic markets. Maintain relationships with existing customers and ensure repeat business. Conduct market research to understand customer needs, market trends, and competition. Present, promote, and sell textile products to prospective clients. Negotiate contracts and close agreements to maximize profits. Prepare regular sales reports and forecasts for management review.
Develop and maintain strong relationships with existing and potential customers in the denim industry. Identify new business opportunities and actively pursue denim fabric sales targets. Present and promote denim fabric collections to customers, explaining fabric properties, pricing, and applications. Coordinate with the customer requirements and deliver custom developments. Monitor market trends, competitor activities, and customer feedback to provide strategic input to the sales and product development teams. Prepare and follow up on orders, and samples. Ensure timely delivery, payment collection, and after-sales service.
Resolve customer complaints and ensure customer satisfaction Build long-term relationships with key clients Maintain records of customer interactions and transactions Coordinate with internal teams (sales, operations, service) to ensure smooth service delivery Collect feedback and suggest improvements Ensure repeat business and manage customer retention
Safely drive the employer to and from destinations as required Maintain vehicle cleanliness (interior and exterior) and ensure regular servicing and maintenance Monitor fuel usage, mileage, and vehicle servicing schedule Follow traffic laws and safety regulations at all times Run errands and perform minor tasks as requested
Understand buyer tech packs, sketches, or reference samples to develop prototypes. Coordinate with the design and merchandising teams for sample approvals. Supervise stitching operations, ensuring correct construction methods. Knowledge of various industrial sewing machines (e.g., flatlock, overlock, single needle, etc.). Ensure garment fit and measurement accuracy in coordination with the pattern master and tailor. Knowledge of washing processes: enzyme wash, stone wash, bleach wash, acid wash, sand wash, ozone, etc. Coordinate with washing units/laundry team for trials and approvals. Assess fabric shrinkage, color fastness, and garment appearance post-wash. Solve any wash-related issues like puckering, shade variation, or garment damage.
Safely drive company vehicles for staff, clients, or goods as assigned. Plan routes and ensure timely arrival at destinations. Maintain cleanliness and proper functioning of the vehicle. Conduct regular vehicle checks (fuel, oil, brakes, lights, tires, etc.). Adhere to traffic laws, company policies, and safety regulations. Assist passengers with loading/unloading luggage or materials. Ensure confidentiality and security during transport of company staff or materials.
Safely drive employer and family members to and from destinations as instructed. Maintain the vehicle in clean and excellent working condition (interior and exterior). Conduct routine checks on oil, fuel, water, lights, brakes, tires, and other safety systems. Follow traffic rules, road signs, and safety regulations at all times. Assist employer with loading/unloading of luggage, parcels, or shopping items. Handle basic car maintenance and coordinate with service centers for repairs.
Monitor customer interactions and provide timely support or follow-ups to resolve issues. Design and execute customer loyalty and promotional campaigns. Work closely with Sales, Marketing, and Customer Support teams to align CRM strategies with business objectives. Manage customer feedback and use insights to recommend process improvements. Collect, organize, and analyze customer data to provide actionable insights. Develop strategies to enhance customer engagement and retention.
Good communication & convincing skills. Knowledge of jeans fits (slim, skinny, straight, relaxed, bootcut, etc.) and fashion trends. Customer-oriented with a friendly & approachable attitude. Sales-driven with ability to meet targets. Presentable personality and good product knowledge. Greet and assist walk-in customers in selecting jeans and denim apparel. Understand customer preferences (fit, wash, style, size) and recommend suitable products. Explain product features such as fabric quality, stretch, durability, washes, and styling tips.
Collaborate with internal teams (sales, marketing, operations, and support) to ensure customer satisfaction. Understand customer needs, objectives, and challenges to provide tailored solutions. Respond promptly to client inquiries, concerns, and requests. Ensure customers are updated on new products, services, and company offerings. Maintain accurate records of customer interactions, transactions, and feedback. Prepare reports on customer activity, satisfaction, and performance metrics. Develop and maintain strong, long-term relationships with clients.
Identify and develop new business opportunities through market research, networking, and cold calling. Meet and exceed individual and team sales targets. Build and maintain strong relationships with existing and prospective customers. Present and promote products/services to clients effectively. Follow up with clients to ensure timely payments and repeat business. Coordinate with internal teams (marketing, production, dispatch, accounts) to ensure smooth order processing. Maintain accurate records of sales, client interactions, and follow-ups in the CRM system.
JOB DESCRIPTION The Back Office Executive will be responsible for handling accounting entries, documentation, and coordination activities using Busy or Tally software. The role requires accuracy, attention to detail, and the ability to support day-to-day operations efficiently. KEY RESPONBILITIES Maintain day-to-day accounting entries in Busy / Tally software. Prepare and record purchase, sales, journal, and payment vouchers. Reconcile vendor accounts, and customer ledgers. Manage inventory records, stock reports, and billing in software. Handle data entry, filing, and record maintenance for accounts and office documentation. Coordinate with suppliers, clients, and internal departments for billing and payment follow-ups.