Customer Relations Executive

1 - 31 years

1 - 2 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Collaborate with internal teams (sales, marketing, operations, and support) to ensure customer satisfaction. Understand customer needs, objectives, and challenges to provide tailored solutions. Respond promptly to client inquiries, concerns, and requests. Ensure customers are updated on new products, services, and company offerings. Maintain accurate records of customer interactions, transactions, and feedback. Prepare reports on customer activity, satisfaction, and performance metrics. Develop and maintain strong, long-term relationships with clients.

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