Customer Relationship Executive (Telecalling & MS Office)

1 - 5 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Make outbound calls to potential customers and introduce company products or services.
  • Handle inbound calls, resolve customer queries, and follow up on leads.
  • Convert potential leads into actual business opportunities and achieve sales targets.

  • Maintain accurate daily call records and update data in

    Excel / CRM systems

    .
  • Qualify leads and forward them to the sales team for further coordination.
  • Prepare and share daily / weekly reports using MS Excel and PowerPoint.
  • Support the office team in documentation and coordination tasks.

Preferred candidate profile

  • Excellent communication in Hindi and basic English.
  • Good telephone etiquette and customer-handling ability.
  • Strong data entry and reporting accuracy.
  • Positive, self-motivated, and target-oriented approach.

  • Strong knowledge of MS Office (Excel, Word, and PowerPoint) is mandatory

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