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Tata Capital
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Customer Relationship Executive

Customer Relationship Executive

Tata Capital

2 - 6 years

0 Lacs

west bengal

Posted:5 days ago| Platform: Shine logo

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Skills Required

lead generation customer relationship management crossselling educating customers dealer relationship management deal processing internal stakeholder management

Work Mode

On-site

Job Type

Full Time

Job Description

As a key member of the team, your primary responsibilities will include: Lead Generation - Generating leads for ILSCV deals by interacting with DSE or through channel partners/open market. Customer Relationship Management - Managing end-to-end customer relationships by explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educating customers with relevant information to enhance their understanding of issues and capabilities. - Going the extra mile to assist customers in a positive and effective manner. Dealer Relationship Management - Maintaining strong relationships with assigned dealers. Deal Processing - Collecting all pre-sanction and post-sanction documents and ensuring accurate data entries (RSPM, SAGE, etc). Internal Stakeholder Management - Collaborating with operations and credit teams to facilitate smooth processing of loan applications. If you are a proactive and customer-focused individual with a knack for lead generation, customer relationship management, and stakeholder coordination, we invite you to join our team and contribute to our success in the industry.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Relationship Executive