Customer Relationship Executive

You will be responsible for providing excellent customer service as a Customer Relation Executive. Your duties will include greeting and assisting customers professionally, addressing their queries and complaints effectively, and maintaining strong relationships to ensure customer satisfaction. You will collaborate with internal departments to resolve issues, manage service records accurately, and communicate company updates and promotions to customers. Following up with customers, supporting sales return processes, and sharing feedback insights with management are also part of your role. The ideal candidate should have a Bachelor's degree or equivalent, along with proven experience in customer service. Strong communication skills, the ability to handle challenging situations with professionalism, and good problem-solving abilities are essential. Proficiency in MS Office and a customer-oriented mindset are important for this position. Being a team player with a positive attitude will help you achieve company goals related to customer satisfaction. This is a full-time, permanent position that requires working in person. Proficiency in English is preferred for this role.,