Customer Relationship Executive

Job Title: Customer Relationship Executive

We are hiring a proactive and customer-focused Customer Relationship Executive for a reputed Business Services company located in Greater Kailash, Delhi. This role is ideal for individuals who are passionate about client interaction, relationship management, and delivering exceptional customer service.

Location: Greater Kailash, Delhi
Job Type: Full-time, On-site
Working Hours: 9:30 AM to 6:30 PM
Salary Range: ₹25,000 – ₹30,000 per month

Key Responsibilities:

• Build and maintain strong, long-term relationships with existing and new clients.
• Handle customer inquiries, resolve issues promptly, and ensure complete satisfaction.
• Understand client needs and provide suitable solutions or service recommendations.
• Follow up with clients to ensure smooth service delivery and maintain retention.
• Coordinate with internal departments to fulfill client requirements efficiently.
• Keep accurate records of client communications and feedback.
• Assist in identifying business opportunities through client interactions and feedback.
• Support sales and operations teams in enhancing customer experience.

Requirements:

• Male/Female candidates can apply.
• Excellent communication and interpersonal skills.
• Strong listening, negotiation, and problem-solving abilities.
• Ability to multitask and manage client relationships professionally.
• Prior experience in customer service, client servicing, or relationship management will be preferred.
• Basic knowledge of MS Office and CRM tools is a plus.

Why Join Us:

• A friendly and professional work environment.
• Opportunity to develop a career in client servicing and relationship management.
• Performance-based incentives and career growth opportunities.

How to Apply:
Send your resume to giridharplacementservice@gmail.com or contact @7290884556 for more details.

Be part of a growing organization where customer satisfaction and professional growth go hand in hand!

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,285.13 per month

Work Location: In person