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Customer Relationship Executive

1 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description Customer Relationship Executive Location : Job Type : Full-Time Salary : + Incentives Age : Below 30 Job Description: Responding to customer inquiries via phone, email, or in-person interactions. Build and maintain strong customer relationships to enhance loyalty. Conducting follow-ups to ensure customer satisfaction. Handling customer complaints and resolving issues promptly. Escalating critical issues to the appropriate teams when necessary. Maintaining customer records and updating databases with relevant information. Collecting payments from customers as per the agreed terms. Following up on outstanding dues and ensuring timely payments. Coordinating with the finance team to resolve payment-related issues. Requirements: >Bachelor’s/Master’s degree in any stream. >1–2 years of experience in the Customer Relationship >Strong communication and interpersonal skills. >Self-motivated and able to work in a target-driven environment. >Proven experience in maintaining good relationships with clients and handling monthly repayments. Customer Relation: 1 year (Required) Language: English, Hindi and Malayalam (Required) Job Type: Full-time Pay: per month Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9072356560

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Focuz Academy

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Kochi KERALA

11-50 Employees

13 Jobs

    Key People

  • John Smith

    CEO
  • Jane Doe

    Chief Operating Officer

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