Posted:4 hours ago|
Platform:
On-site
Full Time
We are hiring a Customer Relation Executive to manage customer interactions, resolve queries, and ensure a seamless customer experience. The role involves handling calls, emails, and chats, maintaining customer records, and coordinating with internal teams to solve issues.
Respond to customer inquiries promptly via calls, emails, and chats
Resolve complaints and provide appropriate solutions
Maintain accurate customer records in CRM
Coordinate with internal teams to follow up on customer issues
Ensure high customer satisfaction and build long-term relationships
Excellent communication and interpersonal skills
Problem-solving attitude
Good knowledge of CRM tools
Ability to work in a fast-paced environment
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