Customer Relationship Executive

IT CUSTOMER RELATIONSHIP EXECUTIVE   Job Summary: We are looking for a dynamic and self-motivated IT Customer Relationship Executive (CRE) to join our team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and converting prospects into clients by effectively communicating our IT solutions and services. Key Responsibilities:      Identify and generate new business opportunities through cold calling, emails, LinkedIn, and other channels.      Understand client requirements and propose suitable IT products and services.      Schedule meetings, product demos, and follow up with leads.      Maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.      Prepare and present sales proposals, quotations, and contracts.      Collaborate with technical teams to ensure seamless project delivery.      Keep track of sales performance using CRM tools.      Achieve monthly and quarterly sales targets.      Stay up-to-date with industry trends, products, and market conditions. Required Skills:      Excellent communication and interpersonal skills.      Basic understanding of IT solutions such as software development, web development, ERP, CRM, etc.      Ability to present and explain technical solutions to non-technical clients.      Strong persuasion and negotiation skills.      Self-driven with a strong sense of responsibility and result orientation.      Knowledge of CRM software, MS Office, and digital communication tools.      Communicational Proficiency in English, Hindi & Odia Eligibility Criteria:      Bachelor’s or Master’s degree in Business, Marketing/ Digital Marketing      Freshers or up to 1 years of experience in IT Sales / Customer Support / CRM.      Prior internship or project experience in sales or IT services.