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Nielsen Sports
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Customer Relationship Coordinator [Panel Relations Coordinator I]

Customer Relationship Coordinator [Panel Relations Coordinator I]

1 - 3 years

|

3 - 5 Lacs

Posted:23 hours ago| Platform:

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Skills Required

operations management excel telecalling customer relationship management recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Responsible for providing technical assistance and support related to queries and workings of the Nielsen measurement application
The specialist will work with the tech team/Engineering support team and product development team and will be part of the Panel Operations Management
Will be directly reporting to the panel manager
First point of contact for the user on emails
Will need to coordinate with the tele-calling supervisor
Coordinating with partners (internal and external) for smooth panel operations such as recruitment, incentive, etc
Raising PO & invoice submission in a timely manner
Prepare reports & supporting documents for panel operations as per the panel managers request
Qualifications

1-3 years of experience
Microsoft Excel is a must
Must know to use Google spreadsheets
General awareness and workings of mobile apps
Experience in email management and customer respo

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