Customer Relations Officer

As a Customer Relations Officer at Sevakh Global based in Kochi, your role will involve handling customer inquiries, providing customer support, managing client relations, and ensuring customer satisfaction daily. You will play a crucial part in maintaining strong relationships with clients and ensuring their needs are met effectively. Key Responsibilities: - Respond to customer inquiries promptly and professionally - Provide excellent customer support to ensure client satisfaction - Manage client relations and address any issues or concerns raised by customers - Assess customer needs analytically and resolve any issues efficiently - Prioritize tasks and multitask effectively in a fast-paced environment Qualifications Required: - Strong interpersonal skills and customer support abilities - Analytical skills to assess customer needs and resolve issues effectively - Experience in client relations and maintaining customer satisfaction - Ability to prioritize and multitask efficiently in a fast-paced setting - Excellent communication skills and a customer-centric approach - Previous experience in a customer-facing role would be advantageous - Bachelor's degree in Business Administration, Communication, or a related field Sevakh Global is an organization dedicated to offering legal services, LPO services, mediation services, arbitration services, and dispute resolution on a global scale. Operating in India, our team is committed to providing comprehensive solutions to enhance business success. We prioritize exceptional client service, building strong relationships with our clients while ensuring absolute confidentiality in handling client information and cases.,