Customer Relations Executive

1 - 31 years

1 - 2 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Welcome and communicate with customers politely over phone and in person. Record customer feedback and help resolve basic concerns. Make reminder calls for service, follow-ups, and workshop events. Support the CRM team with customer updates and daily tasks. Maintain customer data and prepare simple MIS reports. Coordinate with workshop teams to ensure a smooth experience for customers. Keep customers informed, satisfied, and help improve overall service ratings.

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