Customer Relations Associate

City Homes International Realtors Pvt. Ltd. is a rapidly growing real estate consultancy company based in India and overseas, dedicated to offering top-notch services in the real estate sector. With a team of experienced professionals at the helm, the company has carved a niche for itself in the industry, catering to a wide array of clients by providing both commercial and residential properties. As a Customer Relations Associate based in New Delhi, this full-time on-site role entails a myriad of responsibilities centered around enhancing customer satisfaction and ensuring customer retention. The primary focus will be on delivering exceptional customer service, managing customer inquiries, and resolving issues effectively to uphold the company's reputation. The ideal candidate for this role should possess strong skills in customer retention and customer satisfaction, coupled with excellent communication abilities. A background in customer support and customer service is crucial for excelling in this position, along with the capacity to handle customer interactions with tact and efficiency. Prior experience in the real estate industry would be advantageous, although not a mandatory requirement. A Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred for applicants looking to thrive in this dynamic role, where every interaction with customers plays a pivotal role in maintaining the company's reputation and fostering long-term relationships.,